SKYPE ONLINE CHAT SUPPORT UPDATE
SKYPE ONLINE CHAT SUPPORT UPGRADE

Path #1: Migrate to Microsoft Audio Conferencing Stop using dial-in conferencing altogether.Continue to separately use a third-party audio conferencing provider.Migrate to Microsoft Audio Conferencing.To learn more about Microsoft Audio Conferencing, see audio conferencing.ĭepending on the desired end state of an organization, there are three paths that can be followed:

SKYPE ONLINE CHAT SUPPORT UPDATE

To prepare for this change, we encourage affected organizations to notify their enabled users of this planned update prior to July 31, 2021.Īfter July 31, 2021, users can continue to use Skype for Business with no interruption to their online meetings however, organizations will need to enable their users for Audio Conferencing provided by Microsoft if they require dial-in audio conferencing with Skype for Business or Microsoft Teams. Please note that we do not recommend setting up additional Skype for Business users to use a third-party ACP service, as the changes that will come into effect on Jwill also apply to them. Users enabled for a third-party ACP service will no longer have their dial-in information automatically included in any new Skype for Business meeting invites.Īs part of the announcement of the start of the end of life program, the following change have taken effect and will continue to be in place until the conclusion of the end of life program:Ĭustomers with no Skype for Business users configured to use a third-party ACP service will not be able to configure any users to use a third-party ACP service.Įxisting customers with Skype for Business users configured to use a third-party ACP service will continue to be able to add new users for the duration of the end of life period. Participants who attempt to join any Skype for Business meeting via dial-in numbers provided by a third-party ACP service will no longer be connected to the Skype for Business meeting. When the program concludes, the integration of Skype for Business with third-party audio conferencing providers will stop working and the following changes will be observed on that date (July 31, 2021): The end of life program will conclude on July 31, 2021. Microsoft has announced the start of the end of life program for the integration of Skype for Business with third-party audio conferencing providers (ACPs).

SKYPE ONLINE CHAT SUPPORT UPGRADE

Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams.

If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. Skype for Business Online was retired on July 31, 2021.

Skype online chat support